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HVAC / Plumbing

General Manager – Critical Data Facilities - Service Delivery [BW]

Position: General Manager – Critical Data Facilities - Service Delivery [BW]
Location: Boston, MA
Industry Type: HVAC / Plumbing

Description:

As the General Manager, you are responsible for 65+ Technicians and 6+ Managers across multiple markets. Reporting to the Vice President - Operations, the position is part of our Managed Services division. You are responsible for planning, directing, and coordinating the service operations group. You will both directly and indirectly manage Service, PM and Lead Technicians, including but not limited to aiding in the training of employees; supporting NOC in planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. While this is not a pure technical role, the responsibilities include driving and influencing HVAC, Generator and General Maintenance work with teams across Centerline. Understanding technical issues and providing effective communication with skilled Managers and Technicians is a must.

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